Making prescriptions easier for patients and carers.
We’ve introduced a new electronic system to simplify how patients receive their medication.
Until now, carers often had to collect paper prescriptions from the Hospice and take them to a pharmacy, sometimes making multiple trips if medication wasn’t in stock.
Now, with just a click, we can send prescriptions directly to a chosen pharmacy.
This means:
- No more collecting paper forms.
- Medication should be ready ahead of collection.
- We can check stocks and redirect if needed.
- Fewer delays. Fewer journeys. Faster access.
Improving continuity of care for patients.
We’ve joined forces with palliative care consultants from St Wilfrid’s Hospice, Conquest Hospital and Eastbourne District General Hospital, to improve continuity of care for patients moving between hospital, hospice, and home.
What this means for patients:
- Consistent care from the same doctors in different locations, no need for patients to repeat their story.
- Faster hospital discharge with seamless support in the community.
- More outpatient clinics offering quicker access, less travel, and earlier help from palliative care specialists.
It’s joined-up care that puts patients first, wherever they are.
Hospice Line, improving access to support and advice.
We know how important it is for patients and families to have access to expert
hospice advice day and night. Our healthcare professionals respond to hundreds of calls each month, offering guidance that helps people feel reassured and supported, but we know we can do more to ensure a consistent 24/7 service.
That’s why we’re working in partnership with our neighbouring hospices to explore
how to strengthen telephone support services across East Sussex. By working together, we can share our resources to help more people, more often, ensuring everyone feels supported at any time.
