Ward Support Volunteer Opportunity

Make a difference by supporting patients, visitors and staff on our Inpatient Unit

We’re currently looking for friendly, compassionate volunteers to join our team as Ward Support Volunteers. This is a rewarding opportunity to provide comfort, companionship and practical support to patients during their stay on our Inpatient Unit.

Shifts Available

• Weekdays: 
  • Monday and Wednesday mornings: 10:00am – 1:30pm
• Weekends: 
  • Sunday morning: 2:30pm – 6.00pm
• Commitment: 1–2 sessions per week

Important Information

• Age requirement: Applicants must be aged 18 or over.
• DBS check: A Disclosure and Barring Service (DBS) check will be required before you can start volunteering.
• Infection control: For patient safety, gel nails are not permitted in this role.

What You’ll Be Doing

• Offering a warm presence and gentle companionship to patients.
• Welcoming visitors and helping them feel at ease.
• Supporting staff with light practical tasks around the ward.
• Helping with refreshments and tidying up after meals.
• Answering phone calls and passing on messages.
• Checking in and debriefing with your Ward Buddy for guidance and support.

Skills & Experience

• Comfortable speaking with people and using the telephone.
• A kind and patient listener.
• A basic understanding of confidentiality and sensitivity when handling information.

Personal Qualities

• Friendly, calm and approachable.
• Able to read the room and respond to people’s needs with care.
• Willing to be flexible and try different tasks.
• Confident working independently while knowing when to ask for help.

What You’ll Get From This Role

• The opportunity to make a meaningful difference to patients and families during an important time in their lives.
• Experience of volunteering within a hospice care setting as part of a supportive multidisciplinary team.
• The chance to develop your communication, listening and interpersonal skills.
• Training and ongoing support to help you feel confident in the role.
• A welcoming volunteer community where you’ll meet new people and build connections.
• The satisfaction of knowing your time and kindness help create a warm and caring environment for patients, visitors and staff.

Ready to Bring Comfort and Care to Those Who Need It Most?

Apply now and become a valued part of our Hospice team.