St Michael’s Hospice has been providing specialist palliative care to the people of Hastings and Rother for over 35 years. We want to create a positive and welcoming space at the Hospice that brings people together.

We’re looking for a Front of House Manager with a passion for people and great customer experience to take on this brand-new role. You’ll be working as part of our Estates and Facilities Department to re-establish our much-loved coffee shop, support Hospice events, and create an uplifting experience for patients, visitors, and the public.

You’ll be part of an organisation that’s working to impact better end of life care for all. It’s a place where you’ll feel welcomed, your contributions will be heard, and you can deliver work you feel proud of.

This role does include working one Saturday morning (8.30am to 1pm) a month, which attracts enhanced rates of pay. As well as once a fortnight working 11am-7pm on a weekday. Both sets of hours will be included as part of the role’s overall 37.5 hours per week.

At St Michael’s Hospice we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme, Benenden Healthcare, up to 29 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

To apply for this position please complete an application form.  Please note CVs will not be accepted. We can make information about the vacancy available in alternative formats (for example, large print) on request, and we will consider applications in alternative formats (for example, electronically) if required, in which case please contact the HR team.

Please note if a vacancy is part time the salary will be pro rata.