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Retail Donation Centre Volunteer

Days: This will be agreed between you and the Retail Manager

Location: Donation Centre Unit 1, Queensway Avenue South, Queensway, St Leonards on Sea, East Sussex, TN38 9AG

What is the role?

Supporting the Retail Team with the day to day running of the Donation Centre, ensuring it runs smoothly, safely and providing excellent service to all customers.

What will I be doing?

Under the instruction of the Donation Centre Assistants you will be able to help with the –

  •   Greeting, assisting and serving donors politely, providing an excellent experience
  • Ensuring the warehouse is a welcoming and desirable place for people to donate their items
  • Assisting with processing stock, including sorting and distinguishing items for re-sale or recycling
  • Ensuring the warehouse is clean, tidy and organised
  • Sensitively accepting or declining donations from the public ensuring they are thanked – bearing in mind some may be bereaved
  • Being accountable for your working area
  • Providing advice on donations that can/cannot be donated
  • Advising the Donation Centre Assistants of any planned absences as soon as possible and on the day in case of illness
  • Promoting the services offered by St Michael’s Hospice and the importance of raising funds through the shops
  • Attending relevant induction and training sessions
  • Reading communications sent out by the Hospice and Retail Manager
  • Understanding and demonstrating relevant policies and procedures during your volunteering at St Michael’s Hospice.
Are you interested? 

For further details, please read the role description and complete an application form.  You can return your application form either by email, post or bring it with you when you come to the Hospice. Upon receipt of this, we will invite you in for an informal discussion. We look forward to hearing from you!  


Get in touch with our Voluntary Service team


For further information call us on 01424 445177 or email us